WCS makes every effort to ship all orders within 24 hours. You will be notified when you place your order if there are any backordered items. WCS does not make substitutions for back ordered items. We ship all orders via FedEx Ground service unless otherwise requested. A physical address is required for all shipments. Shipping charges are the responsibility of the customer and must be paid as part of the total order prior to shipment. Customers shipping to destinations outside the US are responsible for all import duty and taxes.